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How it Works

Alkaline Water Ionizer Machines

For Sales or Customer Service:

Call Toll Free 800-771-7019

Hours of Operation:

1:00 P.M. until 6:00 P.M. (EST) Eastern Standard Time Monday through Friday

Saturday - Sunday Phone support is closed.

When you call Bawell make sure you use a home phone or a cellular phone serviced by a major US carrier such as Comcast, ATT, Sprint, Verizon, T-Mobile, etc.

Please DO NOT call Bawell using Google Voice, Google Talk, Magic Jack, Skype, or any other VOIP - Voice Over Internet Protocol service. When people call us using VOIP many times we cannot hear them speaking. Some people do not have their microphones turned on or they have their system configured incorrectly. In addition we cannot call you back if the call is dropped as there is no return phone number. VOIP services are less reliable than circuit-switched public telephone network communication services and therefore should not be utilized to contact us.

Email Us 24 Hours a Day with any questions or technical assistance issues you may have.

Customer Service:


Terms and Conditions:

By visiting, browsing, purchasing from, accessing or otherwise using this website you acknowledge that you agree to the terms listed above and below.

Privacy Policy:

Your information will not be disclosed to any third party.

Shipping Policy:

Items are shipped by Fedex Ground with an estimated delivery time of 3 to 5 business days. Your Fedex tracking will be emailed to you at the time of shipment.


By accessing this website you agree not to copy, reproduce, redistribute, or modify any material found on the website in any way.

Copyright of Bawell   All rights reserved.
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