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Qualification of Warranty Coverage and 60 Day 100% Money Back Satisfaction Guarantee:

Not all sites offering Bawell branded products are approved distributors and resellers. Only approved distributors and resellers will have our Forever Lifetime Warranty on the model 2195 and model 1775 or our Lifetime Warranty on the model 1195 and 799 and our 60 Day 100% Money Back Guarantee. If you think you are unsure contact us to determine if your seller is approved.

Unlike other companies which charge large restocking fees or only have a 7 day or 30 day return policy, Bawell honors a 60 Day 100% Money Back Return Policy on any one of it's four alkaline water machines.

Within 60 Days of the delivery date of your model, if you are unsatisfied, you may return your product for 100% of your purchase price, for any reason. Below is the fine print of our return policy, please make sure you read it. If you are thinking of buying a competitor machine, make sure you read their fine print as well. If they are hiding the fine print, they most likely have a large restocking fee or a return policy which is only good if you do not open and use their water alkalizer product.

Return Policy and 60 Day 100% Money Back Satisfaction Guarantee:

You may return your Bawell alkaline water ionizer machine for any reason within 60 days of your receipt for 100% of your purchase price so long as you follow the 60 Day Money Back Guarantee Guidelines listed below. Returns of opened/used Bawell products in their original packaging are acceptable so long as the unit has not been damaged and has all its constituent parts as specified below in the 60 Day Money Back Guarantee.

60 Day 100% Money Back Satisfaction Guarantee:

Based on feedback from countless customers we are so confident that you will find your Bawell system to be the best value for your money we offer you a 60 day 100% Money Back Guarantee.

You may return your Bawell water ionizer machine within 60 days of your purchase for 100% of your purchase price provided you return your Bawell alkaline ionized water system in "Like New" condition in its original packaging with all components (excluding used filter/filters). "Like New" condition requires that the machine not be scratched or damaged in any way, internal or external, and be returned with all its components (connector hoses, O-rings, Faucet Adapter, manual etc.) The used filter/filters is not to be returned and you may keep or discard the used filter/filters. You must remove the used filter/filters before returning the product. Do not place any used filter/filters inside the box, throw any used filter/filters in the trash and do not ship them back with your return. The machine must be returned in its original packaging with no water or other physical damage. It is required that you open and allow the machine to air dry for several days (more than 3) before return shipment as this will prevent water damage during shipment. To open and dry the machine simply remove the used filter/filters and disconnect the hose from the faucet and leave the machine to dry. It is also required that you require a signature upon delivery and insure any return shipment for your full purchase value in the event it is damaged or lost by the carrier in return shipment. Bawell is not responsible for any damaged or lost products by your shipping carrier. You must contact us by email or phone for a return authorization before shipping back your product. No return will be accepted without prior authorization and any unauthorized return will be refused. It is highly recommended you allow the ionized alkaline water machine to air dry for several days on your kitchen counter after removing the used filter/filters and before re-boxing and shipping the item. Alkaline Water Ionizers shipped back with used wet filter/filters still inside the machine and not removed by the customer will have their return policies voided. Do not attempt to dismantle the device as we will find out and this will void your 60 day return policy and warranty. The 60 day return policy begins on the date you receive the item as confirmed by delivery signature henceforth you have 60 days from that time to return the item. Any additional filters purchased and used are non refundable. All returned items will be documented both externally and internally via digital photography.

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